FAQ

How do I calculate shipping?

To calculate shipping and find out which shipping options are available for your order check your chart and click “calculate shipping”. Select your country and postal code and press “Update Totals”. After updating the shipping options are displayed above, including calculated prices.

What’s the Horseshoe Points Program?

Here at TheponyBusiness we would like to see you return with a smile. So we introduce to you our Horseshoe Points Program! The program is simple and you don’t have to do anything special to earn your Horseshoe Points. With every 1 euro you spend you will receive 1 Horseshoe Point. All you have to do is redeem your Horseshoe Point at checkout for a discount! It really is that easy!

In order to view your current Horseshoe Point earnings go to you Your Account.

What are the HQG1C/Collector’s Club ponies?

High quality G1 Customs (HQG1C) Collector’s Club is a fan-made project to make custom style ponies set in the works by the G1 pony collector community. The purpose of HQG1C, is to revive the nostalgic memories of our childhood. Characters within the project are designed and inspired by collectors themselves, giving each and every custom a meaningful background story.

Each pony is hollow and made of eco-friendly plastic. Mane, tail and symbols are all done by hand, which bring HQG1C ponies to life.